Terms and Conditions of Sale
1. General Information
This document contains the general terms and conditions of sale that govern the purchase of products available on www.mantapastai.it/en-us ("the Site"), specialized in the sale of artisanal dried pasta.
2. Definitions
- Seller: Pastai Manta di Valentina Manta, with registered office at Via B. Brecht, 7, 73040 Aradeo LE, VAT No. 04600790754
- Customer: any natural or legal person making purchases on the Site
- Products: artisanal dried pasta and related products offered for sale on the Site
3. Products and Prices
3.1. All products are described in detail in their respective product pages.
3.2. Prices are in Euros and include VAT.
3.3. The Seller reserves the right to modify prices at any time.
3.4. Shipping costs are calculated separately and shown before order confirmation.
4. Orders and Contract Formation
4.1. Orders can only be placed online through the Site.
4.2. The contract is considered concluded when the Seller sends the order confirmation via email.
4.3. The Seller reserves the right not to accept incomplete or incorrect orders.
5. Payment Methods
5.1. Accepted payment methods are:
- Cash on delivery
- Bank transfer
6. Shipping and Delivery
6.1. Delivery is made to the address provided by the Customer.
6.2. Delivery times are indicative and range from 2 to 5 business days.
6.3. The risk of loss or damage to products passes to the Customer upon delivery.
7. Right of Withdrawal
7.1. The Customer has the right to withdraw from the contract within 14 days of delivery.
7.2. The right of withdrawal does not apply to opened or damaged products.
7.3. To exercise the right of withdrawal, the Customer must send written communication to the Seller.
8. Warranty and Quality
8.1. The Seller guarantees the artisanal quality of the products.
8.2. The expiration date is clearly indicated on each package.
8.3. In case of defective products, the Customer is entitled to replacement or refund.
9. Privacy and Data Protection
9.1. The processing of personal data is governed by the Privacy Policy available on the Site.
9.2. Data is processed in compliance with GDPR (EU Regulation 2016/679).
10. Product Storage
10.1. Products must be stored in a cool, dry place.
10.2. The Seller is not responsible for improper storage after delivery.
11. Applicable Law and Jurisdiction
11.1. These terms are governed by Italian law.
11.2. Any disputes will be subject to the jurisdiction of the Court of Lecce.
12. Changes to Terms and Conditions
12.1. The Seller reserves the right to modify these terms at any time.
12.2. Changes will be effective upon publication on the Site.
13. Contact Information
For any information or complaints, please contact:
- Email: info@mantapastai.it
- Phone: +39 0836 21 1432
- Address: Via B. Brecht, 7, 73040 Aradeo LE